How is Resona different from ChatGPT?
ChatGPT is a general-purpose assistant. Resona is designed around ongoing companionship, parent guidance, memory, safety visibility, and account-level controls.
What can parents see?
Parents can review activity context, memory highlights, safety events, open guidance questions, controls, and usage from the app.
How does memory work?
Resona carries forward durable context such as routines, preferences, and helpful details. Parents can review what is being remembered and update guidance.
How do voice choices affect credits?
OpenAI voices use fewer spoken-audio credits. ElevenLabs voices can sound more expressive, but use more credits per spoken character.
How do billing and credits work?
Plans include monthly credits. If included credits run low, parents can see what used them and purchase additional credits when needed.
Does a parent or guardian need to approve access first?
Yes. A parent, legal guardian, or authorized caregiver must complete consent before a child profile can use companion chat or voice features.
Can voice be turned off?
Yes. Voice/audio features are separate from text chat, so families can keep Resona text-only or enable voice when they are ready.
What safety filters are included?
Resona uses content filters and moderation checks to help reduce age-inappropriate, sexual, violent, abusive, self-harm, and other sensitive content. No AI system is perfect, so parent visibility and controls stay part of the product.
Is Resona private?
Resona uses information to operate the companion, support safety features, show parent-visible context, improve reliability, and manage billing. Personal information is not sold.
Can families customize the companion?
Yes. Parents can shape the companion's look, voice provider, tone, routines, interests, boundaries, and guidance so it feels familiar and appropriate for the person using it.
How do additional child profiles work?
One active child profile is included with each household plan. Additional active child profiles are $12.99/month on Resona with 1,000 monthly credits, or $20/month on Resona+ with 1,500 monthly credits. Each active profile gets its own Resona setup.
Can consent be revoked later?
Yes. Parents can revoke consent from the portal. Revocation disables chat and voice access for that child profile while historical records may be retained only as needed for legal, security, accounting, or safety reasons.
Is Resona therapy, medical care, or emergency support?
No. Resona is an AI companion and communication support tool. It is not medical care, therapy, diagnosis, legal advice, crisis support, or an emergency service.